FAQ

Check out must be completed by 11am and check in is set at 3 pm in order to have additional time for the thorough cleaning of the rooms.

Due to present official health protocols, mask is mandatory to be worn by guests during their stay. The guidance is subjected to changes and under regular review according to the National Health & Safety protocols. In case a guest does not have a mask, we provide at the reception of the hotel.

Though elevators will be operating, their use is not recommended. Guidance or reservation use by one person or members of the same family. Guests are required to follow elevator guidelines and not exceed the number of persons allowed.

Housekeeping service will be provided on a daily basis according to hotel’s cleaning policy, following all the necessary safety guidelines, unless otherwise be requested by guest upon arrival. All housekeeping staff is wearing PPE equipment.

Check out time is at 11:00. Nevertheless, you may store your luggage at the luggage room. Kindly contact the reception

Yes, there is free wi-fi in all areas and rooms.

Unfortunately, the hotel currently does not allow pets

All public areas are disinfected on regular basis, as well as all guestrooms before each guest’s arrival.

All transfer requirements can be taken care of our team (additional charges apply).

Yes, there is next to our hotel (additional charges apply)

Multiple sanitization stations for guests & employees are available throughout the resorts, in all public areas, reception, restaurant and bar.

In an effort to make your experience as worry free as possible, we are able to offer you onsite PCR or rapid tests*. Having a cooperation with dedicated medical centers, you may be tested and receive your results without leaving the hotel.
*Rapid test cost is at 20 – 30€ / PCR test cost is at 60 – 80€.